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Hotel web sites now score higher in satisfaction than popular travel sites
....the online interface is an important part of the overall experience for many hotel guests. The quality of the experience with the website can influence customers’ decision making, ultimately reinforcing loyalty or losing customers for the brand. Full report available from Market Matrix.
Manage your hotel's online inventory and rates directly through your existing PMS and CRO, with full integration to your website. Your guests will benefit from viewing real time availability and pricing online, via an easy to use search function which they will want to use again and again.
By receiving bookings directly from your website you will not only avoid paying costly commissions but also engage your guests directly from the point of enquiry and start to build a relationship with that guest. You also have the opportunity to add value to their booking in the form of breakfast, dinner, spa treatments and anything else you choose to include on your website.
An online booking system which is integrated with your PMS allows you to offer a full range of room types online whilst retaining full rate and revenue management control enabling you to maximise room yield at all times.
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